How Do I Make An Appointment?

You can make a rotuine appointment with the Doctor or Nurse by phoning the surgery or Healthy Living Centre or by calling in person when the reception is open:

You have a right to express a preference of practitioner and we will do our best to give you an appointment with the Doctor of your choice.  Should your preferred Doctor not have a free appointment you will be offered an appointment with one of the other GPs in the practice.

You will never be refused to see a Doctor if one is available however all requests of urgent appointments will be traiged by our team of Nurse Practitioners. If you no longer need your appointment please let us know.

Please remember that appointments are for ONE person only.

How Do I Make A Same Day Urgent Appointment?

We operate a Nurse Triage System for Same Day/Urgent Appointments. If you express a preference for a same day/urgent appointment your request will be dealt with by one of our expereince Nurse Practitioners.  All our Nurse Practitioners are highly qualified in Triage, the Treatment of Minor Illness and Injury, as well as being able to prescribe.  The Triage Nurse will phone you back on the phone number of your choise depending on the nature of your illness will provide you with the most appropriate treatment, this can include a same day GP Appointment.

If you are expecting a call from the Triage Nurse please ensure you keep your nominated phone line free.

Disabled Access

Both practice premises are easily accessible for the disabled. Both occupy ground floor premises within a short distance of dropping off point or car park. Toilet facilities for the disabled are available at St.Pauls.  

Home Visits

If possible please try to telephone reception before 10:00 if you require a home visit.

You may only request a home visit if you are housebound or are too ill to visit the practice. Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed.

You can be visited at home by a community nurse if you are referred by your GP. You should also be visited at home by a health visitor if you have recently had a baby or if you are newly registered with a GP and have a child under five years.